To get connected to the internet at your dormitory you must use a cable or the code for wifi.
If your internet does not work, please contact your janitor as follows:
Alternatively, contact: firstname.lastname@example.org. Remember to write your dorm and room No.
The janitor will upon agreement with you come to your room to check the router and your internet connection. If he finds an error at either the router or the plug in the wall, he will contact the internet support.
Please read more about your internet, how you get connected here.