• slide-1.jpg
  • slide-2.jpg
  • kk-slider2.jpg
  • kk-slider3.jpg
  • kk-slider1.jpg

Tilføjet den 6 marts 2017 | 10:59

Settlement of heat, electricity and water - how is it?

Electric- and Radiator Meters

All accommodations are equipped with an electric meter as well as radiator meters. Some apartments are even equipped with a water meter.

The tenants therefore have a great influence on the amount on their electricity, water and heating bill. Every month, tenants pay a fixed amount –“on account”- (included in the rent) for electricity, heat, and water. The accounting year for the electricity, heat, and water consumption begins January 1st and ends December 31st.

When tenants move out the consumption will be balanced and settled.

For present tenants the consumption will be balanced and settled on the 31st of December - the end of the accounting year - and settled via the rent in March. This means, that in March, your rent will either be higher or lower than normal, depending on whether you have had a higher or lower electricity, water, and heat consumption than estimated.

All meters have been sealed. The seal will be ruined if one tries to tamper with the meter. If the electricity, heat or water consumption is below the average, with a marked difference, and the seal is found broken, the tenant will be held responsible. It is prohibited to cover up the meters.

An increase in the heat consumption may be caused by a defect thermostat. In such cases, please contact the janitor.

We strongly recommend tenants to read the meters on a regular basis. If tenants keep a personal account over their electricity, heat, and water consumption, the risk of “unpleasant surprises” will be minimized.

The Radiators

A meter has been installed on all radiators. The meter enumerates the heat units used. The meter is automatically reset at the beginning of a new accounting year. When you push the button on the meter, you can read last years heat consumption for the radiator in question, in the display.

Please notice, that all radiators do not use the same units. This means that the price of a unit may differ.

Avoid placing furniture in front of the radiator, in order to allow the air to circulate. This will make it easier to regulate the heat with the use of the thermostat, without having to open the window.

To economize heating, please turn down temperature during the night, as a person needs less heat while sleeping.

The Electric Meter

The electric meter indicates the total consumption from the time the meter was installed. To see the consumption for a given period, you have to withdraw the numbers from the last reading.

The Water Meter

Works just like the electric meter - se above.

Monitor your consumption

You can monitor your heat and electricty consumption via the ISTA app. You can download the app from Google Play or the App Store. Search for ISTA Ecotrend.


Youth accommodations 

The youth accommodations are owned and administered by the housing associations. 
The balancing and settlement of your consumption can be done by other principles.